Ola Electric ordered to replace faulty scooter. A consumer commission in Thane directed the Bengaluru-based manufacturer to replace a defective electric scooter or issue a full refund after multiple technical failures. The complainant purchased the vehicle for approximately ninety-seven thousand rupees in July 2024 but experienced severe battery drainage and acceleration issues from the first ride. The commission found the company engaged in unfair trade practices and demonstrated sheer deficiency in customer service. Despite repeated communications, Ola Electric failed to respond adequately, and the vehicle was not even reported to the designated service garage. This ruling highlights ongoing quality control challenges within India's electric vehicle manufacturing sector and raises concerns about consumer protection standards in the emerging EV market.
