Construction Industry Defects Leave Homeowner in Financial Limbo. A Western Australian homeowner won a tribunal case against a builder for defective renovation work but remains unpaid. Sam Hall paid over $13,000 for laundry and bathroom renovations in Derby in 2023. The State Administrative Tribunal found builder Stephen Keenan failed to meet Australian standards, citing improper waterproofing, faulty substrate, and defective grouting. The tribunal ordered Keenan to repay nearly $10,000, yet Hall reports receiving nothing. The case highlights ongoing industry accountability challenges in regional Australia and raises questions about enforcement mechanisms for tribunal orders in construction disputes.
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