India's aviation regulator mandates major airline seat allocation overhaul. The Ministry of Civil Aviation has directed all airlines to reserve at least 60 percent of seats on every flight at no additional charge, aiming to improve fair access for passengers. The directive also requires passengers booked under the same PNR to be seated together in adjacent seats whenever possible. Additional requirements include transparent policies for pet carriage and sports equipment transport. Airlines must prominently display passenger rights frameworks across websites, mobile apps, and airport counters, with clear communication in regional languages. These measures address delays, cancellations, and denied boarding issues while strengthening consumer protections across the aviation sector.
