Airline Loses Passenger's Sacred Items,

Airline Loses Passenger's Sacred Items, Ordered to Pay Compensation IndiGo Airlines has been ordered to compensate a passenger with Rs 1.19 lakh after the airline lost baggage containing sacred items during a flight. The passenger filed a formal complaint through consumer protection channels after the airline failed to locate the luggage, which held religious and personal items of significant value and sentimental importance. This case highlights the growing concerns surrounding baggage handling procedures at major Indian airlines. The passenger had checked the bag according to standard protocols, but the airline's tracking systems failed to ensure safe delivery. The compensation amount was determined by a consumer disputes authority after evaluating the passenger's claims and the airline's liability under baggage handling regulations.