HSBC weighs cutting 20,000 jobs through AI automation strategy. The banking giant, which employed 208,720 staff as of December 2025, is considering eliminating roughly 10 percent of its workforce over the next three to five years. Non-client facing roles in global service centers face the greatest risk as the bank accelerates artificial intelligence adoption. The move reflects CEO Georges Elhedery's broader restructuring effort to simplify operations and reduce costs. HSBC shares fell 2.2 percent following the report. While no final decisions have been made, the assessment signals the banking sector's ongoing shift toward automation and efficiency, a trend accelerating across financial institutions globally.
