Razorpay pivots to agentic AI ahead of 2027 IPO push. The fintech giant unveiled its AI Agents Studio last week, deploying Claude-powered specialists to automate operations for India's small businesses. Four production-ready agents tackle checkout abandonment, chargebacks, subscription lapses, and cash flow forecasting. CEO Harshil Mathur positions this as critical for SMEs to boost efficiency without expensive operational overhead. The pay-as-you-go model scales costs to business size. Razorpay is also piloting agentic commerce with Swiggy and PVR, enabling native language ordering with automated payments. The strategy aims to control the entire consumer workflow and payment rail before listing.
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