TechJutsu launches MFA security solution for service desks. The Calgary-based cybersecurity company introduced its Caller Verify Universal Connector, a browser extension enabling multi-factor authentication across web applications. The tool addresses growing vulnerabilities in identity verification, particularly as voice-phishing attacks surged over 400 percent in 2024. The extension integrates with major platforms including ServiceNow, Salesforce, Microsoft Teams, and Slack, allowing service desk agents to send MFA prompts directly to callers' devices instead of relying on outdated knowledge-based security questions. Founded in 2015, TechJutsu developed the solution after identifying critical gaps in traditional authentication methods, especially given how easily personal information can be obtained through social media.
